This program is prepared to
enable the participants and implementing the philosophy of performance
management, leadership and performance management, performance management
skills, performance measurement standards, performance review, so they can
apply these standards in managing the performance of employees and the
organization and the program aims to empower participants with the cognitive
and behavioral skills necessary to efficiently and effectively manage
performance in their workplace.
By the end of this course, participants will be
able to:
•
Defining performance management.
•
Defining and implementing the
philosophy of performance management in the workplace.
•
Explaining the philosophy of
performance management.
•
Setting performance management goals.
•
Using performance management tools.
•
Measuring individual performance
levels.
•
Identifying the actions relied upon by
performance management.
•
Analyzing the efficiency of
individuals.
•
Improving the work environment.
•
Influencing others to achieve better
performance.
•
Prioritizing and time management.
•
Delegating tasks.
•
Identifying the reasons for
performance gaps and addressing poor performance.
•
Motivating others, granting authority
based on its four elements.
•
Applying the stages of performance
review.
•
Setting goals to achieve results.
•
Comparing tangible and intangible
goals.
•
Assessing the importance of teamwork,
forming a high-performance team, and efficiently managing its meetings.
•
Defining performance measurement
standards, setting performance indicators according to their quality criteria.
•
Defining organization performance
indicators.
•
Explaining the economic concept of
performance management.
•
Using the results record.
•
Identifying support systems for
performance management.
•
Achieving results using
"performance management."
- The concept of performance management.
- Changes in performance management.
- Philosophy of performance management.
- Performance management methods and tools.
- Measuring individual performance levels.
- Actions relied upon by performance management.
- Practical cases.
- The importance of leadership.
- Procedural leadership vs. transformational leadership.
- Work environment (Is your team's climate sunny or stormy?).
- Managing your own performance.
- Organizational climate.
- Practical cases.
- Delegating tasks.
- Training skills (listening, asking questions, assessment, receiving feedback).
- Performance gap.
- Motivation – How to motivate others.
- Granting authority – Elements of delegation.
- Practical cases.
- Performance cycle for results.
- Performance indicators and their quality criteria.
- Organization performance indicators.
- The economic concept of performance management.
- Results record.
- Linking results records.
- Achieving results using support systems for performance management.
- Performance management results.
- Practical cases.
- Stages of performance review.
- Setting goals to achieve results.
- Characteristics of good goals.
- Tangible and intangible goals.
- Self-development goals.
- Balanced scorecard.
- Preparing your own scorecard.
- Practical cases.